Visitor
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5 Messages
No dial tone
I just got an xfinity gateway and installed internet and voice. I get no dial tone on the phone. Rebooted, wired directly into the modem. Nothing works. Please help.
Visitor
•
5 Messages
I just got an xfinity gateway and installed internet and voice. I get no dial tone on the phone. Rebooted, wired directly into the modem. Nothing works. Please help.
Accepted Solution
XfinityRaul
Official Employee
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2.2K Messages
19 days ago
@user_cihl8q We want to thank you for reaching out on the Community Forum for support with your account. We are glad we were able to resolve the issue you were experiencing with the dial tone. Never hesitate to create another public post for any of your future account and service needs!
1
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XfinityEva
Official Employee
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1.9K Messages
19 days ago
Hi there! Thank you for reaching out. Are you still experiencing issues at this time? Did you recently upgrade your modem or make a plan change? Are you connecting the modem on the same outlet?
2
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