Visitor
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1 Message
No dial tone
I just connected the new modem and I can’t get a dial tone. The phone is plugged in to the correct port. Reading the other posts, I understand this is quite common and might be a back-end issue. Can someone please respond so I can DM with my info and get this resolved? Thank you.
XfinityRichard
Official Employee
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2.3K Messages
21 days ago
Hi there, @user_jqit2w I'm very sorry for the trouble you are having with your Xfinity Voice. Since it's been a few days since you last posted, are you still experiencing trouble? If so please don't hesitate to reach back out so I can assist you further.-Richard
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XfinityRichard
Official Employee
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2.3K Messages
19 days ago
It was a pleasure, @user_jqit2w working with you in private regarding your service concerns and getting you taken care of. We do appreciate you and your business!-Richard
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