No Dial Tone

@user_w0n41m Thank you so much for your post for help with not having a dial tone. Looks like you did try a few great options we recommend for this issue so thank you so much. If you are still having issues there are a few more options to check out on our great support page: https://www.xfinity.com/support/articles/troubleshooting-no-dial-tone If you are still running into issues after checking out all the options our support page also has a great option to contact us directly, or you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.  

Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message