Visitor
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1 Message
No dial tone what can I do to get help?
I have had this service for 3 years. I upgraded the modem gateway as requested by xfinity.And I have never had a dial tone on my phone since.
You can't get any help. Is there anyone out there that can help the xfinity?Assistant just goes on circles.
XfinityAlfonso
Official Employee
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2.7K Messages
1 hour ago
Hello user_494tgy, thanks so much for taking the time to reach out to us here via our Xfinity Forums! We'd be happy to assist in getting your home phone services back online.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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