Hey there, @user_1k3li5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your Xfinity Voice services and having no dial tone. Have you recently received a new modem? It might be that your device needs to be provisioned properly. We would be happy to help. Can you share with us any troubleshooting steps you have completed?
XfinityAdrienne
Official Employee
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1.7K Messages
5 months ago
Hey there, @user_1k3li5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your Xfinity Voice services and having no dial tone. Have you recently received a new modem? It might be that your device needs to be provisioned properly. We would be happy to help. Can you share with us any troubleshooting steps you have completed?
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user_r4u7wa
Visitor
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1 Message
14 hours ago
NO DIAL TONE ON LAND LINE....IS CONNECTED TO MODEM
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