Visitor

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1 Message

Monday, July 28th, 2025 5:05 PM

No dial tone on landline

No dial tone on landline and light not on modem

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Official Employee

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1.7K Messages

5 months ago

Hey there, @user_1k3li5! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your Xfinity Voice services and having no dial tone. Have you recently received a new modem? It might be that your device needs to be provisioned properly. We would be happy to help. Can you share with us any troubleshooting steps you have completed? 

Visitor

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1 Message

5 days ago

NO DIAL TONE ON LAND LINE....IS CONNECTED TO MODEM 

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Visitor

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2 Messages

2 days ago

No dial tone.  Did all requested bt Assistant but all no glial tone... or help!!

Visitor

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2 Messages

Same situation.  new customer starting to have second thoughts!

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