Visitor
•
1 Message
No dial tone on landline
We have functional TV and Internet, but the phone lines are no operational. No dial tone and no inbound calls.
Visitor
•
1 Message
We have functional TV and Internet, but the phone lines are no operational. No dial tone and no inbound calls.
XfinityThomasA
Official Employee
•
2.4K Messages
1 month ago
Oh no, user_unsw2p! It's important to us that you're able to enjoy your services. As a quick reminder if you ever have a service issue you can use the Xfinity app to troubleshoot. It works great and is easy to use. Our team can help too! Please send a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0
JJR55
New Poster
•
7 Messages
30 days ago
Same with mine. They replaced the modem/router and now no home phone service and cant get anyone to talk to. I'm a very long time customer about to dump this company.
4
user_81887e
Visitor
•
7 Messages
22 days ago
none on mine either. been trying to resolve this for 3 days
0
0
JJR55
New Poster
•
7 Messages
22 days ago
OK, maybe good news for you. I have my problem fixed with the help of a nice lady from Apple. Long story short, which will save you time, delete your Icloud app and reinstall from Microsoft, what she said is an updated version. Hope this helps!
I should mention I did mine on my desktop PC
(edited)
0
0