Visitor
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1 Message
No dial Tone for voice landlone
Wi-Fi and cable service work fine, but home phone line is only static when I pick up phone. Connection to has been modem checked and reset and there have been no service changes in the last 6 months. The problem persists on all phone jacks and have tried using a corded phone but the issue remains.
XfinityJon
Official Employee
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906 Messages
20 days ago
Good afternoon Freeway823. We would be more than happy to assist you with this.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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