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Wednesday, February 5th, 2025 12:05 AM

no dial tone after gateway upgrade

Upgraded gateway on Saturday. No dial tone since. Have tested every jack and gateway. No dial tone. How do I get some help here??

Official Employee

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1.1K Messages

5 days ago

 

user_qd3iei Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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