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11/11/2026 7:45 PM

New Wifi Gateway, calls not received, possibly gated to old modem.

Since I installed new Xfinity Wifi Gateway on 10/18, all Xfinity Voice calls are going straight to voicemail and I have no dial tone. I was told calls are going to the old modem I turned in that day, and the new modem needs to be registered or something to route calls there. How to get that done?

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