icknight2's profile

Frequent Visitor

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7 Messages

Tue, Aug 25, 2020 5:00 AM

Need to get rid of home phone service

how can I drop my home phone service? My contract has been up, and I no longer can afford it. When I call customer service I get put on hold, I do not have hours to sitting on hold. Please help.

Responses

geek46

Expert

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18K Messages

9 m ago

One way is to go into the MyAccount page and select the Xfinity Assistant.

 

I was able to use that this morning and was able to order boxes and change my data plan onlne with an Xfinity Rep in just 10 minutes of chatting.

 

-=Ray=-

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Frequent Visitor

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7 Messages

9 m ago

Thanks. I will give that a shot

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