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Need some help with ordering Xfinity Voice
I was recently notified by Verizon of their plan to discontinue our copper-based home phone service. I figured now was a good time to port our number to Xfinity Voice. Verizon's been charging too much anyway, and we have a limited rural calling area. We also pay a separate long-distance company. I replaced the modem and router with a new Gateway. I don't know why, but there's no option in my account or the Xfinity app to order Voice myself. Can someone assist me with this please?
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer!
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