Visitor

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1 Message

Thursday, August 7th, 2025

My phone service has no dial tone

My voice service has no dial tone.  Online troubleshooting and restarting the gateway doesn’t help.

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Official Employee

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1.7K Messages

2 days ago

kst00 thank you for using the Xfinity Community Forums page to reach out today. I understand that you have no dial tone with your phone service, and it's extremely important that we get this addressed, so you are able to take full advantage of your services. Can you share with me what troubleshooting steps you have already attempted?

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