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Monday, August 5th, 2024 8:04 PM

My landline

My landline is not working & has not for days & can’t seem to be able to connect to an agent. for days . So can someone please call me back at this number [Edited: "Personal Information"]. This is not very good business like.I even called & got disconnected. If not solved soon I will have to find another cable provider. Thank you 

Official Employee

 • 

624 Messages

4 months ago

Good afternoon @user_43yjxw. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a look to see what is going on with your landline.

 

To send a "Direct Message" ("Private") message:

Click "Sign In" if necessary

• Click the "Direct Message chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

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