2 Messages
My landline
My landline is not working & has not for days & can’t seem to be able to connect to an agent. for days . So can someone please call me back at this number [Edited: "Personal Information"]. This is not very good business like.I even called & got disconnected. If not solved soon I will have to find another cable provider. Thank you
XfinityRaf
Official Employee
•
463 Messages
1 month ago
Good afternoon @user_43yjxw. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a look to see what is going on with your landline.
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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