Visitor

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1 Message

09/04/2026 8:29 PM

My home phone

My home phone hasn’t worked for a two weeks I need some to come and fix it please

Thank You

Ricky [Edited: "Personal Information"]

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Official Employee

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455 Messages

18 hours ago

Hi there @user_la9eju Thank you so much for reaching out on our Xfinity Community Forum about your service interruption.  I'll be happy to assist.  To get started, please follow the steps below to send a direct message. 

 

How to Send Us a Direct Message:

1.  Click "Sign In" if necessary.

2.  Click the "Direct Messaging" icon.

3.  Click the "Start new conversation" (pencil and paper) icon.

4.  In the "To:" line, type "Xfinity Support".

5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

6.  A "Xfinity Support" graphic will replace the "To:" line.

7.  Type your message in the text area near the bottom of the window.

8.  Press Enter to send it.

 

How to: Direct messaging within the forum | Xfinity Community Forum

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