Msg = Message From Phone Co
After installing new "white" modem, discovered bug whereby the user ability to increase the Xfinity voice rings-before-message-pickup no longer worked. Had set Xfinity ring message pickup number to 9 and my wireless phone message pickup number to 4. This worked on the old modem and meant that, after 4 rings, incoming call messages would go to my wireless system. After new modem install, after 4 rings, ALL calls were routed to the Xfinity's message system. To stop the madness, I called a rep and had the Xfinity message system turned OFF. This solved the problem BUT now I continue to get a "Message From Phone Co." notification. Yes, this can be shut off by pressing/holding the # sign, BUT the message comes back. In the past, this message had occurred a few times under the old modem when mysteriously, some messages slipped through the wireless 4 ring gate and ended up in the Xfinity message system. Because, on the old modem, I still had the Xfinity voice message turned ON. I was able to access the slipped through message and subsequently delete it. And, ah-ha, no more "Message From Phone Co." notifications! Since, under the new modem, it was necessary to turn the Xfinity message system OFF, I no longer have access, or the ability to get to what I'm sure is a rogue, slipped through message on the Xfinity message system. And so, the "Message From Phone Co." notifications continue as well as the required #sign turn-off temporary solution. My dream is that there exists, somewhere, a real, bonified, Xfinity tech wizard that's willing to take a risk that I am right. He/she could go in and remove the rogue message. I'll bet it would solve the problem. Thanks for listening!