cpupro's profile

Contributor

 • 

46 Messages

Thursday, January 11th, 2024 12:52 PM

Closed

Line In Use

I woke up this morning and my phones are saying "Line In Use". Tried everything to get these back to normal and nothing helps.

I need my phone!

How do I get this working again?

Official Employee

 • 

2.5K Messages

1 year ago

Hello, @cpupro please clarify which phone service you are referring to Xfinity Voice or Xfinity Mobile, and the troubleshooting steps you've taken so far. We have some awesome self-help troubleshooting tools available within the Xfinity App. For specific issues related to Xfinity Mobile, we have limited access to those accounts. To receive customer support, you'll want to reach out to our exceptional team of Mobile experts. Support information can be found here: https://www.xfinity.com/mobile/support/article/what-type-of-support-does-xfinity-mobile-offer#:%7E:text=Text%20an%20Xfinity%20Mobile%20Specialist 

You can contact our Xfinity Mobile support center via any of the following methods: 

 

  • SMS Text Message: 1 (888) 936-4968

 

  • Phone: 1 (888) 936-4968

 

  • Chat: https://www.xfinity.com/xfinityassistant/?channel=xMobile
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