Hi user_ob1owg, thanks for reaching out here on the forums! Sorry to hear that you're not getting a dial tone. As Xfinity Voice works through an internet connection as a VoIP, are you also having issues with your internet service, if you have it with us? Also, are there any troubleshooting steps you've already tried to avoid repeating anything that's already been done?
XfinitySean
Official Employee
•
940 Messages
13 hours ago
Hi user_ob1owg, thanks for reaching out here on the forums! Sorry to hear that you're not getting a dial tone. As Xfinity Voice works through an internet connection as a VoIP, are you also having issues with your internet service, if you have it with us? Also, are there any troubleshooting steps you've already tried to avoid repeating anything that's already been done?
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