rknroller's profile

New Poster

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4 Messages

Monday, May 8th, 2023 5:14 PM

Closed

Landline phone not working

My landline continues to go in and out of service several times per day. Anyone know what might cause this?

Official Employee

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974 Messages

10 months ago

Hi there, @rknroller, thank you for taking the time to reach out to us through our Xfinity Forums. I know how important it is to ensure your landline stays connected throughout the day. Have you done any troubleshooting on your own so far? Checked all cables to ensure they are finger-tight and there are no bends, kinks or tears? Restarted the modem?

New Poster

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4 Messages

@XfinityValerie​ Turned out to be a broken wire. Working good again.

Problem Solver

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828 Messages

Sounds good. Were you able to get that repaired?

I no longer work for Comcast.

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