Landline died after modem replacement
We replaced our modem in May or June with a new XFi modem and never checked the phone however about 2 weeks ago a friend was over and asked to use the phone, it didn't work so I figured the telephone port was bad. Went to xfinity showroom in Gaithersburg, md and swapped out the modem, activated it via the instructions, telephone is still dead. The phone worked before on the original modem, and we bought a new wired phone to check if it was the phone it didn't work either.
I've seen other threads on here about to provisioning of the telephone port. I called again tonight and could not get any satisfaction from the call center. All they want to do is send a tech out.