Hello @user_nnaln8 if you have home phone on your account and your services are already working then so is your phone! You would just need to plug it into the gateway under the TEL 1 port and the power outlet.
I don’t currently have home landline service, but am thinking of adding it. What do I have to do or who do I contact for info on cost and installation?
Hello, @user_19f9lx. Thank you for reaching out over Xfinity Forums for support, you have contacted the right place for assistance in regard to doing an account review to look at home phone options and ensuring your equipment can support Xfinity Voice services.
Since I will need to gather some information to locate and authenticate your account, and we don't want that in our public replies please send a direct message.
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I have an operating land line but always get a busy signal when trying to call a 1 (505) xxx-xxxx number. This number is not busy and I can get through on a Consumer Cellular iphone with no problem. Why do I get a busy signal each time I try to phone with my xfinity land line?
XfinityAnthonyT
Official Employee
•
1K Messages
1 year ago
Hello @user_nnaln8 if you have home phone on your account and your services are already working then so is your phone! You would just need to plug it into the gateway under the TEL 1 port and the power outlet.
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user_AER
1 Message
11 months ago
I have an operating land line but always get a busy signal when trying to call a 1 (505) xxx-xxxx number. This number is not busy and I can get through on a Consumer Cellular iphone with no problem. Why do I get a busy signal each time I try to phone with my xfinity land line?
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