user_muj2y2 Thanks for creating a post. Sorry to hear that you're having trouble with your landline. Have you checked the connections at the base unit and the modem, or unplugged the base unit for a few minutes to see if there is any change? This article and the recommended articles can provide some good starting tips to try. https://www.xfinity.com/support/articles/trouble-receiving-calls
EG
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118.1K Messages
2 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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XfinityThomasD
Official Employee
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1.8K Messages
12 hours ago
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