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Wednesday, February 18th, 2026 7:46 PM

Is Xfinity app required to activate phone service on new modem

I switched to a new Xfinity cable modem. The Voice service is not active. I cannot access the modem configuration through a network connection. The page returned says "Download the Xfinity app".

Is there any way to activate the Voice service without the Xfinity app?

I do not have a phone that can run the Xfinity app.

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