Visitor
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1 Message
Incorrect Caller ID
Help! I have the same type issue but mine is displaying my ex-husbands business name. The account has always been in my name (20+ years). Why hasn't anyone responded after 16 months?
Visitor
•
1 Message
Help! I have the same type issue but mine is displaying my ex-husbands business name. The account has always been in my name (20+ years). Why hasn't anyone responded after 16 months?
XfinityJoeTru
Official Employee
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7K Messages
4 years ago
Hello user_eca5c4. We appreciate you visiting and posting on our Forums. I can help submit an Advanced Repair ticket for you so our advanced repair team can look into getting this fixed for you. To get started, please send us a peer to peer chat message with your full name and service address to Xfinity Support. To do so, you'll need to sign into the Forums if you are not. Then you'll need to locate and click on the peer to peer "Chat" Icon located in the upper right corner of this page. Next, click the "New Message" (paper & pencil) icon and type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. You can proceed to type your message in the text area near the bottom, and press enter to send the message. Please let me know if you have any questions.
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