Visitor
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1 Message
I want to cancel Xfinity Voice.
I tried to remove Xfinity Voice from my package because my old plan is no longer offered. This now costs $30/month and I no longer use it. I tried to remove it when selecting my new package and I got a message saying that I could not remove it. Please remove it from my plan.
XfinityDilary
Official Employee
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2.2K Messages
3 years ago
Hey, @user_d2794c! Thanks for posting on our Community Forums for assistance with your voice service cancelation. We'd like to help find a better offer for your needs. Could you please send our team a private message with your full name and full address? Our team can take a further look.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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