Skip to main content

    Support

    Offers

U
user_d7a9d3
1st Topic

Visitor

 • 

1 Message

Monday, September 13th, 2021 2:47 PM

Closed

I need to talk to some one asp

hi i need to talk to some one due to me been working from home i need to add a phone line asp  can some one please call me and also I need to know some stuff about my account 

thank you 

Question

 • 

Updated 

4 years ago

149

2

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

CCKorie

Problem Solver

 • 

1.1K Messages

4 years ago

Thank you for reaching out to our community here @user_d7a9d3. Were you still needing assistance with getting a phone line added and everything? If so, we'd love to help! Feel free to send us a PM at anytime. 

 

To send a private message, please click on the chat icon on the top right next to the bell. Please make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

0

0

user_c6e1ed

Visitor

 • 

1 Message

4 years ago

I recently got a new modem..(.CM MAC[Edited: "Personal Information"] AND  S/N282623018 ) FROM YOUR JENSEN BEACH OFFICE.   THIS MODEN HAS TWO TELEPHONE PORTS. BOTH SHOULD BE WORKING ; THE LOWER ONE IS NOT CAUSING TWO HOUSE PHONES TO BE UNUSABLE.  I CANNOT GET TO TALK TO A COMCAST PERSON. I WANT THE PROBLEM FIXED!!! PLEASE, CALL ME  ON [Edited: "Personal Information"] ( THE ONLY WORKING LINE) AND HAVE THE PROBLEM FIXED, PRONTO!!    A QUICK RESPONSE FROM YOU WILL BE GREATLY APPRECIATED.   THANKS. 

(edited)

1

0

XfinityJamesC

Official Employee

 • 

2.2K Messages

Greetings, @user_c6e1ed! Thanks so much for taking a moment out of your busy day to leave a post on our community forum. I'm sorry to hear you're having issues with your modem, but you have definitely come to the right place for assistance.

 

If you could send our team a private message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.

 

To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live session.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

4 years ago

0

forum icon

New to the Community?

Start Here