how to remove my home phone service

I have the triple play but don't need the phone anymore and can't remove it from my plan.

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XfinityJosephA

Official Employee

•

1.6K Messages

1 month ago

user_qoz18j we can help you make changes to your plan. We just need to work in a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." It's next to the bell icon on the right side of the page.

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user_qoz18j

2 Messages

@XfinityJosephA

I tried to direct message but your name is not on the list of names to contact.

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1 month ago

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XfinityJosephA

Official Employee

•

1.6K Messages

Hello, you'll want to send your direct message to Xfinity Support.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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1 month ago

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Home Phone Service & Equipment

user_qoz18j

how to remove my home phone service

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