user_cwke79's profile

Visitor

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1 Message

Thursday, July 9th, 2026 5:28 PM

How to get rid of my landline

We no longer need a landline and want to remove it from our package.

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Official Employee

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3.4K Messages

15 hours ago

I hope you're having a great weekend! 😊 I'd be happy to help with removing your Xfinity landline service. Please send me a DM with your full first and last name and your complete service address, and I'll be glad to review your account and assist you further with your package options. Once I have that information, I can take a closer look and help make sure your services better fit your current needs. 💙

 

Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID

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