1 Message

Fri, Apr 15, 2022 4:17 PM

How do I get a Phone Line transferred to My New location but it will be a second line in the home?

I have a Phone Line & # I’ve had through Xfinity (Comcast) for Over 28yrs, and I want to have it transferred to where I’m Living at Now.. Though There is Already Service at this New Location ( Tv, Internet & Phone) so my would be I guess considered a 2nd Line. Is It Possible to do that & if So how do I do that plus can I get a Low Rate ( special rate) for just the Phone itself.. I can’t afford their Full on Prices :( .. Thank You Kindly in Advance for Anyone who may beable to help in this Matter!! 


Official Employee


2.8K Messages

5 m ago

Hello @user_5c4a6f, thanks for reaching out to us on our Forums page in regard to getting your phone line transferred over to your new location. My team can absolutely assist you with this and would love to take a further look into your account to see what options we have, that would be the best fitting for your overall needs. To best assist you with these needs, please send us a Private Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

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