Regular Visitor
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6 Messages
hooking up fax line
we just purchased a HP printer, scan, copy, fax machine.
How do I hook that up to the modem? we do not have the telephone hook-up in the wall.
thanks for a speedy reply 🙂
Regular Visitor
•
6 Messages
we just purchased a HP printer, scan, copy, fax machine.
How do I hook that up to the modem? we do not have the telephone hook-up in the wall.
thanks for a speedy reply 🙂
Accepted Solution
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
https://www.downloads.netgear.com/files/GDC/C6300/C6300_UM_15oct14.pdf
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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myfaxhelp
Regular Visitor
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6 Messages
5 years ago
I have a Netgear C6300
I plugged a phone directly into that port and do not have a dial tone - it ays "check tel line" on the phone itself.
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myfaxhelp
Regular Visitor
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6 Messages
5 years ago
wow... I guess I was.
Ok - I'll figure out something else.
Thank you so much!
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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BruceW
Gold Problem Solver
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26.1K Messages
5 years ago
Comcast's http://mydeviceinfo.xfinity.com/ lists the approved retail devices for your speed tier and services. Be sure to select the "Voice/Telephone enabled" checkbox.
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myfaxhelp
Regular Visitor
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6 Messages
5 years ago
how about a XB6-T modem? It's a comcast modem
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BruceW
Gold Problem Solver
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26.1K Messages
5 years ago
All Comcast gateway devices have phone jacks, including the XB6. See https://www.xfinity.com/support/articles/broadband-gateways-userguides.
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myfaxhelp
Regular Visitor
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6 Messages
5 years ago
my phone line works, but not the fax... do I need both hooked up to work and does it matter which line I put the fax into?? it is actually a printer, scanner, copier, fax machine.
thanks again
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BruceW
Gold Problem Solver
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26.1K Messages
5 years ago
"Doesn't work" is kinda vague. What is the problem exactly? No dial tone? Can't break dial tone? Can dial, but call doesn't go though? Fax doesn't answer?
Please describe the problem in as much detail as possible, and include the model number of the printer/scanner/copier/fax machine.
Whichever device you have hooked up should work, and normally if you only have 1 line of phone service, it will come through the jack labeled "Tel#1" or similar.
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