Visitor
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1 Message
Help
Have had no voice since June 26 have used your assistant and keep going around in circles restart modem plug directly into modem again and again and again can someone call me to resolve this problem?
Visitor
•
1 Message
Have had no voice since June 26 have used your assistant and keep going around in circles restart modem plug directly into modem again and again and again can someone call me to resolve this problem?
XfinityRoberto
Official Employee
•
1.8K Messages
21 days ago
Hi there and welcome to Comcast @user_3ojovg. I am sorry to hear that you have not had services since June 26th. You are in the right place and we are happy to assist you today.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
Let me know if you have any questions.
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