Visitor
•
1 Message
help with voicemail
My voicemail does not record any messages. It keeps coming up as a 'You have NO messages.' I tried tech support several times, but keep getting hung up on. The ONE time that I reached someone (from billing...go figure) I was told that someone would call me back in 10-15 minutes. That was TWO HOURS AGO.
I am more than ready to switch my so-called 'land-line' to a different provider.
CCAlisha
Problem Solver
•
571 Messages
1 year ago
Hi, user_9de8bb we do not want you to miss any important messages. Our team is here to help. Please send us a DM with your full name and address to get started.
To send a Direct Message:
Ensure you are logged in
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0