debbiewheeler1's profile

Visitor

 • 

3 Messages

Sun, Nov 20, 2022 7:41 PM

Help with landline

Since we got our new modem our landline phones are not working properly

Visitor

 • 

3 Messages

6 days ago

Since we got our new modem our landline phones are not working properly

Visitor

 • 

3 Messages

6 days ago

We have done all of the troubleshooting process, reboot modem, unplug phones from wall, multiple times.  This has been going on for about a month

XfinityAaron

Official Employee

 • 

827 Messages

Hello @debbiewheeler1. I am sad to hear about the issues you are having with your home phone services. It has been a couple of days. Are you still having issues, or were you able to get this resolved? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
BruceW

Gold Problem Solver

 • 

24.2K Messages

6 days ago

Since we got our new modem our landline phones are not working properly

Please describe the problem in as much detail as possible. What does "not working properly" mean exactly?

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
forum icon

New to the Community?

Start Here