Few Questions About Changing To Xfinity Voice

I am interested in transitioning my landline to Xfinity Voice and have a few inquiries before making a decision.

I have four cordless phones and three corded phones in my house. If I switch to Xfinity Voice, will all of these phones remain connected or only the cordless phones, considering that the cordless main base will be plugged into the modem/router?

The four cordless phones I own are from AT&T and are connected to a phone jack. Is there a specific requirement for phones when using Xfinity Voice, or can I use any phone?

What is the process for canceling my AT&T account while ensuring my telephone number remains connected once I switch to Xfinity Voice? I don't want AT&T to cancel the phone number.

Responses

XfinityShawn

Official Employee

•

1.6K Messages

1 year ago

Outsiders Those are great questions, and we are glad to hear that you're interested in Xfinity Voice service. You mentioned you have seven phones all together. Do you have separate numbers for those phones or do they all share the same number currently with AT&T? You should be able to use any phone with our service, so that should be fine. If you decided to go with Xfinity Voice, we would start the port process to see if that is able to be done. That way you can still keep your current phone number.

2

0

Home Phone Service & Equipment

Outsiders

Few Questions About Changing To Xfinity Voice

XfinityShawn

New to the Community?