Sun, May 16, 2021 3:35 PM
We had an issue with our phone and they changed our number without telling us how do I get my number back
5 m ago
Hello @kim1157! Thank you for your patience while waiting for help! I am sorry to hear about your phone number being changed and want to look into this right away for you!
So we can assist you, please send us a private chat message with your full name and service address to Xfinity Support. To do so, click on the chat icon at the top right of the page.
• Click "Sign In" if necessary • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
We look forward to getting this resolved for you.