U

Visitor

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1 Message

Sat, May 1, 2021 1:04 PM

Downed lines

A tree on my property fell and took down my neighbors phone and cable line. My cable line is operational but dangling. Need customer representative.

Responses

Official Employee

 • 

180 Messages

2 m ago

@user_25d523 Hey there! Glad it was only the cable lines that were damaged. We can help with getting a tech out there to fix the low hanging cable line. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Please provide your full name and service address. 

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