U

Visitor

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1 Message

Saturday, May 1st, 2021 1:04 PM

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Downed lines

A tree on my property fell and took down my neighbors phone and cable line. My cable line is operational but dangling. Need customer representative.

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Problem Solver

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1.3K Messages

4 years ago

@user_25d523 Hey there! Glad it was only the cable lines that were damaged. We can help with getting a tech out there to fix the low hanging cable line. Please click on the chat icon in the top right-hand corner and then search for Xfinity Support. Please provide your full name and service address. 

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