Visitor
•
1 Message
Connect landline service
I need to connect landline phone to purchased router that doesn't have phone jack
Visitor
•
1 Message
I need to connect landline phone to purchased router that doesn't have phone jack
BruceW
Gold Problem Solver
•
26.2K Messages
5 months ago
That isn't possible. To use their phone service you need to have a modem with phone jacks. In some markets, you can add a second modem for phone-only use. If that's not possible in your area, you'll need to replace the modem with a compatible model or rent one of their all-in-one gateway devices.
ETA: See the "Voice Telephone enabled" devices on https://www.xfinity.com/support/devices and in the "All Compatible Devices" PDF link near the bottom of that page.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
(edited)
2
0