Contributor
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28 Messages
Changing landline number?
Chatted with someone 2 days ago trying to change my landline phone number, suddenly we get spam calls ALL day long. It’s becoming far too annoying. I NEVER received a call back.
Contributor
•
28 Messages
Chatted with someone 2 days ago trying to change my landline phone number, suddenly we get spam calls ALL day long. It’s becoming far too annoying. I NEVER received a call back.
needhelpfl1970
2 Messages
8 days ago
We are trying to do the same thing. Our number has been plastered all over the internet and we want to change it, but having trouble finding out how to do that and we have been on hold for customer service for a while now hoping to speak to someone.
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XfinityEricB
Official Employee
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1.5K Messages
8 days ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
(edited)
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