Thursday, June 8th, 2023 11:59 AM
Continue current home service to new location scheduled for 6/12/2023
4 months ago
Must include Xfinity voice to new location
Continue current Xfinity voice service to new location
@user_047c9a I would love to help make sure all services are moved over to your new location with Xfinity voice and our voice commands on our X1 remote.
Could you please send our team a direct message with your full name and full address?
Our team can most definitely take a further look at this issue.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
See https://comca.st/3KQF8q9r for an example.
I no longer work for Comcast.