Hello user_n1kxa9 is this still a concern for you? Are you able to call the home line and get through? If not, what do you hear when attempting to call?
user_n1kxa9 Let's take a closer look at your home phone and see if we can figure out what is going on. please send a Direct Message with your full name and address. Here are instructions on how to send a DM in case you need them:
Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityAlfonso
Official Employee
•
1.8K Messages
2 months ago
Hello user_n1kxa9 is this still a concern for you? Are you able to call the home line and get through? If not, what do you hear when attempting to call?
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XfinityMartyR
Official Employee
•
2.3K Messages
1 month ago
0
0