Visitor
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1 Message
Can’t get my landline to connect to my new equipment
I don’t have a dial tone on my landline that is plugged into the modem and the tel 1 light is not lite up
Visitor
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1 Message
I don’t have a dial tone on my landline that is plugged into the modem and the tel 1 light is not lite up
XfinityAmandaB
Official Employee
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196 Messages
6 m ago
Hello there @user_032a41! Thank you so much for using our Comunity forums to reach out for help with not having a dial tone on your home phone. If you take a look here at this great page it does cover a lot of issues that may pop up as well as great troubleshooting options using the Xfinity My Account app! https://comca.st/37dvqfm
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