U

Visitor

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1 Message

Sun, Aug 1, 2021 1:23 AM

Closed

Can’t get my landline to connect to my new equipment

I don’t have a dial tone on my landline that is plugged into the modem and the tel 1 light is not lite up

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Official Employee

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329 Messages

1 y ago

Hello there @user_032a41! Thank you so much for using our Comunity forums to reach out for help with not having a dial tone on your home phone. If you take a look here at this great page it does cover a lot of issues that may pop up as well as great troubleshooting options using the Xfinity My Account app! https://comca.st/37dvqfm

 

 

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