U

Visitor

 • 

1 Message

Sunday, August 1st, 2021 1:23 AM

Closed

Can’t get my landline to connect to my new equipment

I don’t have a dial tone on my landline that is plugged into the modem and the tel 1 light is not lite up

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

2.4K Messages

4 years ago

Hello there @user_032a41! Thank you so much for using our Comunity forums to reach out for help with not having a dial tone on your home phone. If you take a look here at this great page it does cover a lot of issues that may pop up as well as great troubleshooting options using the Xfinity My Account app! https://comca.st/37dvqfm

 

 

forum icon

New to the Community?

Start Here