Sunday, February 4th, 2024 10:54 PM

Cancel land line

I want to cancel our phone line please. 

Official Employee


1.1K Messages

4 months ago

@user_r68nvz Thank you so much for your post for help with removing your phone line. If this is your Xfinity landline/home phone I can help.

 If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. 

Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message

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