Can only get dial tone on 2 phones using Xfinity Voice through home phone wiring
I have checked the many posts on this subject and many answers indicate a short in the wiring, but I am not convinced that that is the problem. I found that there was a loud buzz on the line until I disconnected the incoming land line cable from the old provider. Using the voice port on the modem I can get up to 2 phones to have a dial tone. If I connect more than that, none of the phones have a dial tone. From things that I have read, it seems that the modem does not provide sufficient voltage to power more phones. Has anyone used a Talk Battery Booster (such as Viking TBB-1B) to boost the signal through the home phone wiring to multiple wired phones?
12 days ago
Was your prior phone service via FiOS? That was my problem. I got mine working by not only unplugging the FiOS power supply (120V plug in our garage), but also disconnecting the red and green phone wire connections just inside the cover of the outside ONT box. Now all the phone jacks in my house work fine.
11 days ago
Thanks for bringing this issue you are having with your home phone to our attention here on the Xfinity Forums.
I see you created this post a few days ago and I wanted to check in quickly to see if you were able to find a solution or if you are still in need of some support, we would love to help! :)
11 days ago
My prior phone service was not FiOS, mine was CenturyLink. Are you able to use multiple phones on you inside phone jacks at the same time?