Regular Visitor
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5 Messages
Callers hear crackling or low volume
I don't have any issue hearing my callers when answering the phone. However, many have said the volume is so low they can't hear me or they hear crackling. Is this due to interference on my Internet for my telephone?
XfinityAbbie
Official Employee
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771 Messages
10 d ago
@Pjdiva Hello and thank you for taking the time to reach out to us. I am sorry to hear you are having this issue with your phone service. It definitely sounds like this could potentially be an interference issue. May I ask what type of phone you are using? Is this a wireless phone, or is the phone wired in?
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Pjdiva
Regular Visitor
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5 Messages
7 d ago
My phone is cordless. The base is plugged into a wall phone jack and the electrical outlet.
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