Beginning June 15, 2024, at least one TV Box on your account will no longer be able to securely support Caller ID notifications, so we’re removing the feature.
You can still receive Caller ID notifications on digital handsets compatible with Xfinity Voice and any X1 TV boxes in your home. If you’d like to upgrade your TV equipment, our team would love to help! Shipping fees may apply.
XfinityThomasB
Official Employee
•
1.4K Messages
5 months ago
Hello user_l1b2sc
Beginning June 15, 2024, at least one TV Box on your account will no longer be able to securely support Caller ID notifications, so we’re removing the feature.
You can still receive Caller ID notifications on digital handsets compatible with Xfinity Voice and any X1 TV boxes in your home. If you’d like to upgrade your TV equipment, our team would love to help! Shipping fees may apply.
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