U

Monday, January 8th, 2024 6:26 PM

Caller id on tv

Ever since I installed my new TV box last week my caller id no longer shows on my TV. I checked the settings and it is turned on. 

Official Employee

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782 Messages

6 months ago

Hello @user_vfsoq3. Please navigate to this link https://www.xfinity.com/support/articles/requirements-for-universal-caller-id to see if your box is eligible to have caller ID on the TV, 

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