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Sunday, November 26th, 2023 7:20 PM

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Bridge Mode and Voice Services

When you put the Xfi modem into bridge mode, does the voice service still work or not? I have seen this answer given definitively on this and other forums with completely different answers. So I thought I would ask again as straight forwardly as possible.

If I have voice services, and I put the modem in Bridge mode, will it effect my voice services?

Official Employee

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1.9K Messages

1 year ago

@user_qog4p3 - Greetings, and thank you for your detailed question! Yes, Xfinity Voice services will work if you put your Xfinity Modem into Bridge Mode. Note: Any ethernet port can be used, but, only one device can be connected to the gateway while in Bridge Mode. You can learn more about using bridge mode on your wireless gateway here.

Expert

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107.4K Messages

1 year ago

@user_qog4p3 

For clarity. You would use the number 1 phone port for connecting a phone. Not any of the ethernet / LAN ports.

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