James_R810's profile

Contributor

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29 Messages

Sat, Jul 23, 2022 7:37 PM

Blocking

Is there a way to block all incoming calls? Between certain times I’ve been unplugging it from the gateway!

Accepted Solution

Official Employee

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449 Messages

5 months ago

@James_R810 Hello and good afternoon, and thank you for reaching out over our Xfinity Community Forum. We don't have a way of blocking all calls, as some call types are not able to be blocked, so unplugging the gateway (with no backup battery) is the most sure way to "block" calls so to speak. You can actually also setup and manage call screening, to block calls using your Xfinity Voice landline phone, and you can view the steps to do so by clicking here https://comca.st/3cGdEaN. You can also view the types of calls you can block using the call screening feature here https://comca.st/3z3mUNx. Please let us know if this works for you, or if you have any other issues! We are here 24/7 and always more than happy to help valued members of our Xfinity family in any way we can! -Christopher

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