Contributor
•
35 Messages
Blocked Caller
For some reason when my friend calls me, she is automatically blocked. I did not block her. Her number comes across as private caller. I know I went it and said allow caller but Xfinity put it right back to being blocked. How can I make sure she is no longer blocked.
XfinityGabriel
Official Employee
•
1.5K Messages
1 year ago
Hi, @Deltabreeze! Thank you for spending your time to reach out to XFINITY over our forum's page for help with the automatically blocked call from your friend. This is definitely not the experience that we like to hear about when using our voice service. I apologize for the inconvenience that this has caused. We can certainly help. Thank you for your patience while waiting for a response. Are you still experiencing this issue at this time? Are you noticing if this issue is happening when receiving a call from a different number?
0
0