Hello @fogey0, thank you for taking the time to leave a post. I completely understand wanting to see if removing your landline could help lower your monthly bill. We’d be happy to review your current services and available options to determine what your estimated monthly cost would be without the landline. For your privacy and the security of your account, if you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
How to send us a direct message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon.
Click the "Start new conversation" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support."
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
XfinityMarshante
Official Employee
•
1.5K Messages
41 minutes ago
Hello @fogey0, thank you for taking the time to leave a post. I completely understand wanting to see if removing your landline could help lower your monthly bill. We’d be happy to review your current services and available options to determine what your estimated monthly cost would be without the landline. For your privacy and the security of your account, if you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
How to send us a direct message:
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